Caught in the Act is a recognition program for Union County employees. This program allows the chance to recognize and thank employees for going above and beyond expected roles within their job description.
Responsiveness is at the heart of Union County's customer service standards. Providing our residents the best-possible experience often requires quick thinking and appropriate action. For the second-quarter winners of the 2020 Caught in the Act program, Assistant Fire Marshals John Helms III and Zeb Mullis, their responsiveness may have saved someone’s life.
On March 25, 2020, John and Zeb were delivering supplies that had been requested from the Union County Emergency Operation Center to Monroe Rehabilitation Center. As John entered the building with the delivery items, one of the nurses flagged him down and advised him that a patient did not have a pulse and was not breathing. John ran out and alerted Zeb. They entered the building and performed CPR on the patient. They continued performing CPR until Monroe firefighters arrived.
"John and Zeb exemplified true heroism that day," said Patrick Niland, Assistant County Manager. "To perform potentially life-saving actions, when it wasn't expected, is more than enough reason for John and Zeb to be recognized as this quarter's Caught In The Act award. I'm thankful for their quick-thinking response and commitment to serve this community."
As recipients of the Caught In The Act Award, John and Zeb will each receive a $100 bonus in their next paycheck and are eligible for the annual Caught in the Act Employee of the Year award, which will be awarded at the Employee Expo later this year.
Union County Government employees nominate coworkers when they catch them going above and beyond. Nominations for this recognition program are reviewed quarterly.
Pictured above, left to right: Assistant County Manager Patrick Niland, Assistant Fire Marshal Zeb Mullis, Assistant Fire Marshal John Helms III, Fire Marshal Kevin Rigoli
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500 North Main Street, Monroe, NC 28112
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