| Lofton, Aubrey, PE | Planning & Resources Management Director | Water | | Email |
| Shutak, John | Engineering Director | Water | 704-283-3651 | Email |
| Clark, PE, Chris | Water & Wastewater Director | Water | | Email |
| Yi, Hyong | Water Administrator | Water | | Email |
| Vargas, Stacey C. | Residential Waste and Recycling Centers | Water | 704-512-9821 | Email |
| Helms, Lindsay | Commercial Billing Questions | Water | 704-296-4234 | Email |
| Panico, Crystal | New Development Program Manager | Water | 704-296-4239 | Email |
| Sinclair, Caleb | Solid Waste Director | Water | | Email |
| Marcano, Michelle | Veterans Services Director | Veterans Services | 704-283-3807 | |
| Torres, Theresa | Transportation Division Director | Transportation | 704-292-2511 | Email |
| McManus, Jennifer | Revenue Supervisor | Taxes & Property | | |
| Foxworth, Kristen | Deputy Tax Administrator | Taxes & Property | | |
| Moscuzza, Travis | Assessment Manager | Taxes & Property | | |
| Harrison, LaMeka | Assessment Supervisor - Personal Property | Taxes & Property | | |
| Thompson, Michael | Deputy Tax Administrator | Taxes & Property | | |
| Helms, Brad | Appraisal and Revaluation Manager | Taxes & Property | | |
| Harrell, Vann | Tax Administrator | Taxes & Property | | |
| Cruz, Audrey | Revenue Supervisor | Taxes & Property | | |
| Kazamias-Hernandez, Teresa | Program Manager, Family & Children’s Medicaid | Social Services | | |
| Huelle, Mindy, MSW, LCSW | Behavioral Health Therapist Supervisor | Social Services | | Email |
| Smith, Tamara, MSW | School Social Work Supervisor | Social Services | | Email |
| Bowers, Decora | Program Manager, Child Welfare Investigations/Intake Programs | Social Services | | |
| Neal, Christina, MA, LPC | Program Manager, Behavioral Health Collaborative | Social Services | | Email |
| Etters, Alisa | Program Manager, Adoption and Foster Care | Social Services | 704-296-4300 | |
| Moorer-Doss, Latesha | Program Manager, Child Support Services | Social Services | | |
| Rorie, Keith | Supervisor, Crisis Intervention | Social Services | | |
| Ramsey, Steve | Supervisor, Work First | Social Services | | |
| Rivers, Stephanie | Supervisor, Child Care Subsidy | Social Services | | |
| Martin, Tonya | Supervisor, Adult Medicaid | Social Services | | |
| Smith, Collin | Supervisor, Adult Medicaid | Social Services | | |
| Ratliff, Courtney | Supervisor, Adult Medicaid | Social Services | | |
| Tucker, Karen | Division Manager | Social Services | | |
| Flaherty, Dave | Program Manager, Program Integrity/Quality Assurance | Social Services | | |
| Coffey, Katie | Program Manager, Program Integrity/Quality Assurance | Social Services | | |
| Neal, Christina | Program Manager, Behavioral Health Collaborative with UCPS | Social Services | | |