Contact

Transportation Division
1407 Airport Rd.
Monroe, NC 28110

704-292-2511
800-735-2962 (TDD/TTY)
Email

Transportation Appointment Line
704-292-2511
Option 2 - Appointments
Option 3 - Registration
Option 5 - Call to Return Home
Option 1 - Español

Veterans Transportation Services
704-283-3807

Transportation Division Director
Theresa Torres

Office Hours

Monday-Friday
 8 a.m. - 5 p.m.

Transportation will not be available on the following holidays:

- New Year's Day
- Martin Luther King Jr. Day
- Good Friday
- Memorial Day
- Independence Day
- Labor Day
- Veterans Day
- Thanksgiving and the day after
- Christmas

Policies, Guidelines, Title VI & ADA

Share & Bookmark, Press Enter to show all options, press Tab go to next option
Print
Services are offered Monday through Friday from 6 a.m. – 6 p.m.

Passenger Policies, Procedures & Guidelines

Passengers must adhere to all safety and behavior rules of the transportation system as included in the Rider's Guide.

The Rider's Guide is a summary of transportation passenger policies and procedures, including safety and behavior expectations. It is provided to customers at the time of registration, and the full version is also available for review in EnglishSpanish and Russian.

Effective Aug. 1, 2024 | No Show Policy

Rider's Guide

English
Español
Русский

If you have any questions or need additional information, call 704-292-2511, option 3.


Title VI & ADA Information

In accordance with DOT order 1050 2A, Union County Transportation assures the North Carolina Department of Transportation (NCDOT) that no person shall, on the grounds of race, color, national origin, sex, religion, age or disability, as provided by Title VI of the Civil Rights Act of 1964, the Civil Rights Restoration Act of 1987 and related nondiscrimination authorities, be excluded from participation in, be denied the benefits or be otherwise subjected to discrimination or retaliation under any program or activity undertaken by Union County Transportation.


Helpful Links