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Economic Services

Economic Services

Try this tool to learn about NC Medicaid Managed Care as well as find and view primary care providers and health plans within our area. In addition, this website explains who should and should not enroll in this program.

Visit the NC Medicaid Managed Care website

What financial assistance programs are available?

Whether it is a federal, state or county program, Union County assists qualifying residents with finding resources that will help to maintain financial stability and meet basic needs. Applicants may apply in person Monday – Friday from 8.00 a.m. until 5.00 p.m. at the Division of Social Services.

Applicants for FNS and Medicaid may apply online.

  • Medicaid – A federal and state funded program designed to secure health insurance coverage for individuals and families to assist with prescriptions, medical bills, hospital charges and nursing home care. There are many types of Medicaid with varying income limits and resource limits. Your caseworker will explain these to you and the requirements to qualify.
  • Food and Nutrition Assistance (FNS) – Also known as the Supplemental Nutritional Assistance Program (SNAP) provides an electronic benefit card (EBT) for low income families to purchase groceries. Families must meet income, resource, citizenship and work requirements.
  • Child Day Care – Financial support is available to help cover childcare costs for eligible families. This program informs parents how to choose a safe, quality child care arrangement. The program is income based and families must have a childcare need to be eligible.
  • Work First – Provides financial and resource support to parents while they complete the Employment Service Program and find employment. Work First may also provide financial assistance to children who live with a caretaker relative. Click here for more information about the Work First program.
  • Crisis Intervention Program/Share the Warmth/LIEAP – Helps to cover the cost of heating and cooling in the home during a family crisis. Click here to learn more about the Crisis Intervention Program/Share the Warmth/LIEAP program.
  • Program Integrity – Detects and prevents fraud, waste and program abuse in the Medicaid Program and the Food and Nutrition Program.
  • Emergency Assistance - This program is designed to assist a family or individual during a crisis to prevent a potentially larger and more costly crisis from occurring. By proactively providing support, additional issues can potentially be avoided.
  • Child Support Services - The goal of Child Support Services is to help both parents provide reliable and consistent financial support for their children. We can help with genetic testing, if necessary; developing a new child support order or changing an existing child support order when life circumstances change; job referrals and support for finding employment; and complying with a child support order. Learn more about Child Support Services.

Residents may also update or report changes to their existing Food and Nutrition Services, Adult Medicaid, Family and Children's Medicaid, Child Care Subsidy, Work First and/or their Crisis Intervention case/application by clicking either the English or Spanish link below.

Residents may access specific information about Medicaid and check their own eligibility status online.

Click here to find more information about Food and Nutrition Services.

Public Notice: LIHEAP Block Grant Plan

Low Income Home Energy Assistance Program (LIHEAP) provides heating, cooling, crisis, and weatherization assistance. States are given broad latitude under block grant funding to design and operate their own programs, under certain restrictions. The North Carolina Department of Health and Human Services is seeking public comment on the Low Income Home Energy Assistance Program Block Grant Plan for Federal Fiscal Year 2022, which outlines how the federal LIHEAP block grant funds will be spent in North Carolina in federal fiscal year 2021-2022.

The revisions include:
• Updated Federal Poverty Guidelines which are effective October 1, 2021. Low Income Energy Assistance Program (LIEAP), Crisis Intervention Program (CIP) and the Summer Cooling Program will operate on the 150% Federal Poverty Level temporarily for FY 22.
• LIEAP Heating Program will allow the priority group of households with individuals 60 or older or disabled receiving DAAS services to start applying November 1, 2021 instead of December 1st.
• Temporary Summer Cooling Program will begin July 1st – September 30th, 2022.
• The maximum benefit amount for the Crisis Intervention Program (CIP) will be increased to $1,000 instead of $600 temporarily for FY 22.
• Resources will not be counted temporarily for any Energy program for FY 22.

Click here to view the plan from August 16-20, 2021. 

A virtual public hearing will be held Friday August 20, 2021 at 1 pm. To register, click here or copy and paste this link:

Comments will be accepted until 5:00 p.m. on Monday, August 23, 2021. Comments can be emailed to Jasmyne Simmons at


Division Manager

Earl Ford

Food and Nutrition Services

Mary Causebrook
Program Manager

Family & Children’s Medicaid

Karen Tucker
Program Manager

Adult Medicaid

Courtney Ratliff, Collin Smith, and Tonya Martin

Child Care Subsidy

Stephanie Rivers

Work First

Steve Ramsey

Crisis Intervention

Keith Rorie

Child Support Services

Latesha Moorer-Doss
Program Manager

Offsite location at 1643 Campus Park Dr, Suite B, Monroe, NC 28112

Contact Us

2330 Concord Avenue
Monroe, NC 28110

Monday - Friday, 8:00 a.m. - 5:00 p.m.