With the continued demands for our services, coupled with the troubled state and local economies, our department has to reinvent how we deliver services. A few primary areas of focus will be tracking outcomes, to include but not limited to customer satisfaction, employee satisfaction, workflow and process improvement, and partnering with other human services agencies and the larger business community.
The Department of Social Services issues annual reports. Review the reports below:
Social Services Annual Reports
Annual Community Report 2009-2010
Annual Community Report 2008-2009