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Short Water Line Program

Short Water Line Program

Union County established the Short Water Line Extension Program to provide its residents an affordable option to connect to clean, safe drinking water. Residents who wish to connect to the County water system have the opportunity to apply between Sept. 15 - Dec. 14, 2021. Applications will be evaluated based on a set of criteria that prioritizes residents with documented health hazards due to a contaminated well. Group applications are encouraged.

Apply now online

On this page

Eligibility Criteria | Fee Structure | Cost Share Sliding Scale Fee 
Funding Assistance | Cost Share Sliding Scale Fee 
Joint Applications | Review and Approval Process | Scoring Criteria | Notes
Schedule | Health HazardsNeed Help? | FAQs


Eligibility

To be eligible for the program, applicants must meet one of the following:

  • Existing residence served by a private well
  • Vacant lot with an active building permit for construction of an individual residence not subject to the subdivision development process
  • Commercial, institutional, agricultural, or other non-residential purpose with a service connection of one inch or smaller

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Fee Structure

To be eligible for assistance, you must:

Applicant Cost Share Fee: $750 - $3,000 per customer (sliding scale based on participation & customers per mile)

Meter Installation Fee: $272.50 per customer

System Development Fee: $3,200 (for ¾” meter | new construction only)

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Cost Share Sliding Scale Fee

The applicant cost share will be based on the level of participation and customers per mile for the project location. The point breakdowns and the corresponding sliding cost share fee scale are outlined in the following tables:

Sliding Scale Fee - Points
Participation Rate Customers per Mile
Percentage (%) Points Count Points
>75 15 >30 15
74 – 50 10 29 – 20 10
49 – 25 5 19 - 10 5
25> 0 10> 0
Sliding Scale – Fee Breakdown
Total Points Fee (per Applicant Property)
>20 $750 
20 – 16 $1,500 
15 – 10 $2,250 
10> $3,000 

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Funding Assistance

Through the program, Water offers funding assistance to residents who currently do not have water service and want to connect to the County water system. All property owners who participate in this program will be responsible for paying a cost share participation fee established by Water, as well as a meter installation fee. Properties that are new construction will also be required to pay a system development fee. Extensions must have access within a publicly maintained road right-of-way or provide an easement.

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Joint Applications

A group of neighbors can apply under a joint application to serve multiple properties with one line extension. The scoring criteria awards points for multiple properties applying for a single line extension.

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Review and Approval Process

Each application will be evaluated and prioritized by a ranking system. The County assigned values to seven categories and will evaluate each application accordingly, giving each application a score of up to 100 points. The applications will be scheduled starting with the highest score and continue until the program funds are all used for the current fiscal year. If a project is not funded in this program year, the applicant(s) will be able to reapply in future years.

Scoring Criteria (Maximum Points):

Water Quality: Major Contaminant 25 points

Water Quality: Minor Contaminant 15 points

Water Quantity: Low-Yield Well 20 points

Potential Customers per Mile 15 points

Cost per Customer for Project 5 points

Benefit to Collective Water System 5 points

Participation Rate 15 points

Note: The point values shown are the maximum points for each category. Points for each category are awarded on a sliding scale as shown in the table below.

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Scoring Criteria
Water Quality - Major Contaminant 25 points
25%+ 25 points    
24% - 10% 20 points    
9% - 1% 15 points    
0% 0 points    
Water Quality - Minor Contaminant 15 points
25%+ 15 points    
24% - 10% 10 points    
9% - 1% 5 points    
0% 0 points    
Water Quantity 20 points
25%+ 20 points    
24% - 10% 15 points    
9% - 1% 10 points    
0% 0 points    
Potential Customers per Mile 15 points
30+ 15 points    
29 - 20 10 points    
19 - 10 5 points    
<10 0 points    

 

Cost per Customer 5 points
<$10K 5 points    
$10K - $19K 3 points    
$20K - $29K 2 points    
>$30K 1 points    
System Benefit 5 points
Yes 5 points    
No 0 points    
Participation Rate 15 points
75%+ 15 points    
74% - 50% 10 points    
49% - 25% 5 points    
<25% 0 point    
       
       
       
       
       
       
Total     100 points

Notes

  • The percentage for Water Quality and Water Quantity scoring criteria is the number of applicants that meet the criteria as compared to the total number of applicants within a single application.
  • The percentage for the Participation Rate is the number of applicants in a single application as compared to the total number of properties along the application route that could be connected to the system.
  • The Water Quality: Major Contaminant will be based on the parameters defined in the EPA Primary Drinking Water Standards.
  • The Water Quality: Minor Contaminant will be based on the parameters defined in the EPA Secondary Drinking Water Standards.
  • The Water Quantity will be based on wells producing less than 2 gpm.

Water Quality: Major ContaminantContaminant listed on EPA Primary Drinking Water Standards

Water Quality: Minor ContaminantContaminant listed on EPA Secondary Drinking Water Standards

If you would like to have your well tested, click here to submit a Well Water Sample Request. For additional questions, please email Environmental Health or call 704.283.3553.

Water Quantity: Low-Yield Well - Well produces less than 2 gpm. To have your well yield tested, visit this link for a list of certified well contractors

Potential Customers per Mile - Total number of properties along project corridor

Cost per Customer for Project - Total cost of project divided by the number of applicants for project location

Benefit to Collective Water System - Evaluated by Water staff that can include Improved hydraulics and reliability, future extension potential, etc.

Participation Rate - Total number of applicants in a single project location compared to the total number of properties along project corridor
 

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Engineering and Construction Schedule 
Union County Water will complete approved projects as quickly as possible, once the application is approved and participation fees are paid by the applicant(s). The project duration from the beginning of engineering through construction completion is typically between 12-24 months.


Health Hazards
To document a potential well water health hazard or if you would like to have your well tested, please fill out this form. Contact Union County Environmental Health at 704.283.3553 or unioncountyeh@unioncountync.gov with questions related to well water testing. Well sampling is typically scheduled within five working days. 


For More Information
Thomas Mann, Project Manager, 704.292.2560
thomas.mann@unioncountync.gov 

Print Application
To email or mail your application, please print this PDF form. It can be emailed to Kimberly.Rollins@unioncountync.gov or mailed to Union County Water, Attn: Kim Rollins, 500 N. Main Street, Suite 600, Monroe, NC 28112

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Frequently Asked Questions

Who is eligible to apply?

The following are eligible:

  • Existing residence served by a private well
  • Vacant lot with an active building permit for construction of an individual residence not subject to the subdivision development process
  • Commercial, institutional, agricultural, or other non-residential purpose with a service connection of one inch or smaller
     

Can new residential construction apply for the program?

New residential construction that is an individual residence not subject to the subdivision development process with an active building permit may apply.

How do I apply?

There are three options to complete an application:

  • Apply online by clicking here
  • Complete the PDF form and email to Kimberly.Rollins@unioncountync.gov or mail to Union County Water, Attn: Kim Rollins, 500 N. Main St. Suite 600, Monroe, NC 28112.
  • Contact Union County Water at 704.296.4240 so we can mail you an application
     

Can multiple properties apply together?

Multiple properties applying together is encouraged. Please include the requested information for each property on the application form.
 

What is the deadline to apply?

The deadline to submit is 5:00 p.m. on Dec. 14, 2021.

Does it cost money to apply?

No. There is no fee for submitting an application. However, if a project is selected to be completed, each applicant will be required to pay a flat fee cost share based on a sliding scale that factors in participation rate and customers per mile for the project location. The cost share sliding scale ranges from $750 to $3,000. A breakdown of the cost share sliding scale is on the website. Additionally, each application will be required to pay the meter fee, which is currently $272.50.
 

Is Union County required to do my project if I apply?

No. Projects will be selected to be completed based on a priority ranking and available funds. Selection of projects is at the discretion of Union County Government.

My project was not selected, does it stay on the list for future years?

No. A backlog list will not be maintained. Residents can re-apply during the next application period.

I am a renter. Am I allowed to apply?

The owner of the property must be the applicant. If the project is selected, the customer account can be set up in the renter’s name.

Is there a limit on the length of the project that can apply?

No. However, Union County reserves the right to select projects to be funded at its sole discretion.

Does Union County run the service line from the water meter to my house?

No. Union County, or its contractor, will install the water main and meter. The applicant is responsible for installing their service line from the meter to the applicant’s home.

How does Union County determine which projects will be completed?

Projects will be prioritized based on a set ranking criteria as shown above. Projects will be completed at Union County’s sole discretion based on available funding.

How are the projects ranked?

Projects are ranked based on various criteria consisting of health factors, economic factors, and benefits to the system. A breakdown of the scoring criteria is available above.

I believe my well is contaminated. What do I need to do to document that contamination as part of my application?

If you would like to have you well tested, click here to submit a Well Water Sample Request. For additional questions, please email Environmental Health or call 704.283.3553.

My well is producing only a small volume of water. How do I document that my well isn’t producing a sufficient amount of water?

You will need to have your well yield tested and documented by a certified well driller. A list of certified well drillers can be found at http://portal.ncdenr.org/web/eh/find-contractor.

My project has been selected to be completed by Union County. What does it cost to confirm participation?

Each applicant will be required to pay a flat fee cost share based on a sliding scale that factors in participation rate and customers per mile for the project location. The cost share sliding scale ranges from $750 to $3,000. A breakdown of the cost share sliding scale is on the website. Additionally, each application will be required to pay the meter fee, which is currently $272.50.

Once I am notified by Union County of my project’s selection, how long do I have to pay the cost share participation fee?

Each application will have 90 days from being notified of their project being funded to pay the cost share fee.

After the cost share participation fee has been paid, how long will it take for the water line to be installed?

It typically takes 12 to 24 months to complete the project. This timeline includes completing the required design, permitting, bidding, and construction of the water line.

Who can I contact for additional information?

Contact Thomas Mann, CIP Program Manager, at thomas.mann@unioncountync.gov or 704.292.2560.

 

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