Union County established the Short Water Line Extension Program to provide its residents an affordable option to connect to clean, safe drinking water. Residents who wish to connect to the County water system have the opportunity to apply between Sept. 15 - Dec. 14, 2021. Applications will be evaluated based on a set of criteria that prioritizes residents with documented health hazards due to a contaminated well. Group applications are encouraged.
Eligibility Criteria | Fee Structure | Cost Share Sliding Scale Fee
Funding Assistance | Cost Share Sliding Scale Fee
Joint Applications | Review and Approval Process | Scoring Criteria | Notes
Schedule | Health Hazards | Need Help? | FAQs
To be eligible for the program, applicants must meet one of the following:
To be eligible for assistance, you must:
Applicant Cost Share Fee: $750 - $3,000 per customer (sliding scale based on participation & customers per mile)
Meter Installation Fee: $272.50 per customer
System Development Fee: $3,200 (for ¾” meter | new construction only)
The applicant cost share will be based on the level of participation and customers per mile for the project location. The point breakdowns and the corresponding sliding cost share fee scale are outlined in the following tables:
|Sliding Scale Fee - Points|
|Participation Rate||Customers per Mile|
|74 – 50||10||29 – 20||10|
|49 – 25||5||19 - 10||5|
|Sliding Scale – Fee Breakdown|
|Total Points||Fee (per Applicant Property)|
|20 – 16||$1,500|
|15 – 10||$2,250|
Through the program, Water offers funding assistance to residents who currently do not have water service and want to connect to the County water system. All property owners who participate in this program will be responsible for paying a cost share participation fee established by Water, as well as a meter installation fee. Properties that are new construction will also be required to pay a system development fee. Extensions must have access within a publicly maintained road right-of-way or provide an easement.
A group of neighbors can apply under a joint application to serve multiple properties with one line extension. The scoring criteria awards points for multiple properties applying for a single line extension.
Each application will be evaluated and prioritized by a ranking system. The County assigned values to seven categories and will evaluate each application accordingly, giving each application a score of up to 100 points. The applications will be scheduled starting with the highest score and continue until the program funds are all used for the current fiscal year. If a project is not funded in this program year, the applicant(s) will be able to reapply in future years.
Water Quality: Major Contaminant 25 points
Water Quality: Minor Contaminant 15 points
Water Quantity: Low-Yield Well 20 points
Potential Customers per Mile 15 points
Cost per Customer for Project 5 points
Benefit to Collective Water System 5 points
Participation Rate 15 points
Note: The point values shown are the maximum points for each category. Points for each category are awarded on a sliding scale as shown in the table below.
|Water Quality - Major Contaminant||25 points|
|24% - 10%||20 points|
|9% - 1%||15 points|
|Water Quality - Minor Contaminant||15 points|
|24% - 10%||10 points|
|9% - 1%||5 points|
|Water Quantity||20 points|
|24% - 10%||15 points|
|9% - 1%||10 points|
|Potential Customers per Mile||15 points|
|29 - 20||10 points|
|19 - 10||5 points|
|Cost per Customer||5 points|
|$10K - $19K||3 points|
|$20K - $29K||2 points|
|System Benefit||5 points|
|Participation Rate||15 points|
|74% - 50%||10 points|
|49% - 25%||5 points|
Water Quality: Major Contaminant - Contaminant listed on EPA Primary Drinking Water Standards
Water Quality: Minor Contaminant - Contaminant listed on EPA Secondary Drinking Water Standards
Water Quantity: Low-Yield Well - Well produces less than 2 gpm. To have your well yield tested, visit this link for a list of certified well contractors
Potential Customers per Mile - Total number of properties along project corridor
Cost per Customer for Project - Total cost of project divided by the number of applicants for project location
Benefit to Collective Water System - Evaluated by Water staff that can include Improved hydraulics and reliability, future extension potential, etc.
Participation Rate - Total number of applicants in a single project location compared to the total number of properties along project corridor
Engineering and Construction Schedule
Union County Water will complete approved projects as quickly as possible, once the application is approved and participation fees are paid by the applicant(s). The project duration from the beginning of engineering through construction completion is typically between 12-24 months.
To document a potential well water health hazard or if you would like to have your well tested, please fill out this form. Contact Union County Environmental Health at 704.283.3553 or email@example.com with questions related to well water testing. Well sampling is typically scheduled within five working days.
For More Information
Thomas Mann, Project Manager, 704.292.2560
To email or mail your application, please print this PDF form. It can be emailed to Kimberly.Rollins@unioncountync.gov or mailed to Union County Water, Attn: Kim Rollins, 500 N. Main Street, Suite 600, Monroe, NC 28112
The following are eligible:
New residential construction that is an individual residence not subject to the subdivision development process with an active building permit may apply.
There are three options to complete an application:
Multiple properties applying together is encouraged. Please include the requested information for each property on the application form.
The deadline to submit is 5:00 p.m. on Dec. 14, 2021.
No. There is no fee for submitting an application. However, if a project is selected to be completed, each applicant will be required to pay a flat fee cost share based on a sliding scale that factors in participation rate and customers per mile for the project location. The cost share sliding scale ranges from $750 to $3,000. A breakdown of the cost share sliding scale is on the website. Additionally, each application will be required to pay the meter fee, which is currently $272.50.
No. Projects will be selected to be completed based on a priority ranking and available funds. Selection of projects is at the discretion of Union County Government.
No. A backlog list will not be maintained. Residents can re-apply during the next application period.
The owner of the property must be the applicant. If the project is selected, the customer account can be set up in the renter’s name.
No. However, Union County reserves the right to select projects to be funded at its sole discretion.
No. Union County, or its contractor, will install the water main and meter. The applicant is responsible for installing their service line from the meter to the applicant’s home.
Projects will be prioritized based on a set ranking criteria as shown above. Projects will be completed at Union County’s sole discretion based on available funding.
Projects are ranked based on various criteria consisting of health factors, economic factors, and benefits to the system. A breakdown of the scoring criteria is available above.
You will need to have your well yield tested and documented by a certified well driller. A list of certified well drillers can be found at http://portal.ncdenr.org/web/eh/find-contractor.
Each applicant will be required to pay a flat fee cost share based on a sliding scale that factors in participation rate and customers per mile for the project location. The cost share sliding scale ranges from $750 to $3,000. A breakdown of the cost share sliding scale is on the website. Additionally, each application will be required to pay the meter fee, which is currently $272.50.
Each application will have 90 days from being notified of their project being funded to pay the cost share fee.
It typically takes 12 to 24 months to complete the project. This timeline includes completing the required design, permitting, bidding, and construction of the water line.