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About the Library

About the Library

Library FAQs

Using the Library During Covid-19

For the most current information on library services during the Covid-19 pandemic, including library closures, curbside assistance, and ways to use the library virtually visit the Using the Library During Covid-19 web page.

How can I sign up for a library card or replace a lost one?

All Union County residents or property owners or a business owners in Union County (and their immediate family members living at the same address) as well as those who work or attend school in Union County are eligible for a free account.

Non-residents are eligible for an account with payment of a biennial, annual, or quarterly fee.


Juveniles (12 years of age and younger):

A parent, grandparent, or legal guardian with a library account in good standing must provide official photo identification and proof of current street address.

  • The parent, grandparent, or legal guardian takes responsibility for all borrowed items and will have the child’s account linked to their account.
  • The responsible party may limit their child's borrowing selection to juvenile materials only.

Teens (13 years of age through 18 years of age):


Must provide official photo identification and proof of current street address, or a parent, grandparent, or legal guardian may provide official photo identification and proof of current street address to vouch for their teen.

*Non-resident students enrolled in a school in Union County must provide proof of school enrollment to be eligible for a free account. If you’re employed in Union County


Employed in Union County:

Persons currently employed in Union County are eligible for a free library card with official photo identification proof of employment to initiate an account and after two years for renewal.



Non-residents who do not fall into the above categories are eligible for an account with proof of identification and payment of annual or semiannual dues. The cost is $45.00 biennial, $25.00 annually, or $15.00 for six months.

You can click here to begin the registration process online.

Please remember to bring your library card with you on each visit to the library!

If you lose your library card, notify the library immediately so that your card can be cancelled. On your next visit, you may get a new card by presenting your photo ID and paying $1.

How can I renew or reserve library materials?

Any circulating item in the catalog may be reserved. When you reserve an item, it will be sent to your home library and you will be notified when it is available. You will have two days to pick up the reserved item. Most items can also be renewed twice if the item is not on hold for someone else.

Items may be renewed or reserved in person and by phone using your library card number or driver’s license number.

You can also renew or reserve online using a Personal Identification Number (PIN), and your library account number online services. You can create a PIN in person or by phone using your library card number or driver’s license number. Your PIN can be any combination of letters and/or numbers, up to eight characters. Make sure the pin is one you can remember! Staff can reset a PIN but cannot see current PIN.

Homebound Service

Individuals who are unable to visit the library due to health conditions or lack of transportation may request home delivery of library materials. For more information or to sign up for homebound service, call the Monroe Library at 704-283-8184, extension 5225. A library employee will ask you about your reading preferences and deliver selected materials once a month.

What are the policies on computers?

Library patrons may use the public computers. The internet can be accessed using Internet Explorer, Google Chrome or Mozilla Firefox browsers. The following software is also available on public computers: Microsoft Word 2013, Microsoft Access 2013, Microsoft Excel 2013, Microsoft PowerPoint 2013, Microsoft Publisher 2013.

Patrons may print items for 25 cents per page for black and white copies, and 50 cents per page for color copies. Patrons are responsible for paying for all printed pages, even mistakes. Always use the “Print Preview” feature to view items before printing to avoid printing unnecessary pages and paying extra charges for mistakes.

A public scanner is available. Patrons may use flash drives on the library computers and access sound files by bringing their own headphones/ear buds. CDs, flash drives and ear buds are available to the public for purchase: 4GB flash drives are $5 and ear buds are $1.

What are the policies on wireless access?

The Union County Public Library provides wireless access 24/7 at all locations. 

How do I connect to the library's wireless network?

The library's wireless network is open to the public and not password protected. The wireless network name is ”librarywifi." By logging on, you are agreeing to abide by all policies including the Internet Acceptable Use Policy and Wireless Access Policy.

Can I print from the wireless network?

Wireless printing is available at all locations. Please use the Wireless Printing button on the main page or on the technology page to set up printing. You must create a username and password to access your print job at the location.

Is library staff available to assist with any problems?

Wireless access is provided as a convenience to our patrons and guests and is provided as a best effort service. Library staff members are not able to provide technical assistance and assume no responsibility for laptop configurations, security or changes to data files resulting from connection to the library's network.

Rules of Use:

  • Wireless access is provided to the public as a service free of charge on an as is basis with no guarantee and no warranty.
  • Information passing through the library's wireless access is not secured and could possibly be monitored, captured and altered by others.
  • It is the user’s sole responsibility to protect his/her information from all risks associated with using the internet, including any damage, loss, or theft that may occur as a result of the use of the library's wireless access.
  • Library staff are not able to provide technical assistance and assume no responsibility for laptop configurations, security or changes to data files resulting from connection to the library's network.
  • The library assumes no responsibility for the safety of privately owned equipment; users must keep their equipment with them at all times and may only use electrical outlets at public tables and in study rooms.
  • In using this free internet access, the user agrees and hereby releases, indemnifies, and holds harmless, the Union County Public Library and its employees from any damage to his own equipment that may result from the use of this wireless access.
  • Printing is currently not available via the wireless connection.
  • Any attempt to circumvent library procedures or any unauthorized attempt to access or manipulate library equipment will result in permanent disconnection from the library's wireless network.
  • The library filters all internet access which blocks sites that violate the Federal Children’s Internet Protection Act and/or the Union County Public Library's Acceptable Internet Use Policy. Filter Removal Requests will not be honored on computers that are not owned by the library.

How can I pay overdue fees?

Overdue fines are assessed for items returned past their due date at the rates listed below. Fines will not be charged for days the library is closed. No fines are charged for digital items.

Fine rates are:

  • $.25 per day for most items
  • Technology Devices: $10 per day

The maximum overdue accrual for most items is $10.00 (not to exceed the cost of the item) and $50.00 for Technology Devices.

You can manage and pay your library account online by logging in with your library card number and PIN here. If you need a PIN or have forgotten your PIN you can request one here. You can also pay in person or over the phone during library hours.

Our goal is to make library materials and resources accessible to all. If you are experiencing financial hardship or uncertainty or other circumstances that make it difficult to pay a library fine or fee, a library staff member will be happy to discuss your account with you. Simply call 704-283-8184 or send us an email.

Can I make my self-published work available in the library?

If you are a self-published author and would like to donate a copy of your work to the Local Author Collection, please fill out the Local Author Collection Agreement and drop off a signed copy along with your book at any of the library’s locations. The agreement outlines conditions for the donation and additional details on the process for inclusion.

How do I suggest an item for the library's collection?

To submit an item to be considered for purchase, fill out the Item Suggestion Form. Suggestions will be reviewed and considered for purchase based on the Union County Public Library Collection Development Policy.

Library Board of Trustees

Current Board Members

The Library Board is appointed by the Union County Board of Commissioners. Appointments are for two years. The Library Board sets policies for library services and makes recommendations for improving facilities.

Any meeting schedule changes will be shown on the calendar below or under Current Meetings and Events on the Union County website, .

If you are interested in serving on the Library Board, please submit an application to the Clerk to the Board of Commissioners. The application can be found at Click on Government, then Boards and Committees, Boards and Committees Application. The application can be submitted online or printed and submitted by mail.

Current members of the Library Board are:

Mr. Gustavo Arévalo

Ms. Karen Bowman

Ms. Charlene Baucom

Ms. Valerie Gromlovits

Ms. Julie Thomas

Ms. Terry Settle

Ms. Margi Sowden

Ms. Renee Hottle

Ms. Beverly Osborn

2020 Board Meeting Schedule

  • January 21, 2020 – Monroe Library
  • February 18, 2020 – Waxhaw Library
  • March 17, 2020 – Edwards Memorial Library, Marshville
  • April 21, 2020 – Monroe Library
  • May 19, 2020 – Union West Regional Library, Indian Trail
  • June 16, 2020 – Monroe Library
  • July 21, 2020 – Monroe Library
  • August 18, 2020 – Monroe Library
  • September 15, 2020 – Monroe Library
  • October 20, 2020 – Monroe Library
  • November 17, 2020 – Monroe Library

Contact Information

Nina Chaffin
Library Director

Lindsey Shuford
Assistant Library Director

Monroe Library
704-283-8184, option 1
Children's Services
Edwards Memorial Library
704-283-8184, option 2
Reference Services
Union West Library
704-283-8184, option 3
Teen Services
Waxhaw Library
704-283-8184, option 4
Genealogy Services

Library Locations & Hours

Locations and Hours of Operation

Monroe Library
316 E. Windsor St.
Monroe, NC 28112
Phone: 704-283-8184, option 1
Monday - Thursday: 9:00 to 7:00
Friday: 9:00 - 5:00 
Saturday: 9:00 to 1:00
Sunday: Closed


Dickerson Genealogy & Local History Room
Monroe Library

Phone: 704-283-8184, extension 5236
Monday - Friday: 9:00 to 5:00
Saturday: 9:00 to 1:00
Sunday: Closed

Lois Morgan Edwards Memorial Library
414 Hasty St.
Marshville, NC 28103
Phone: 704-283-8184, option 2
Monday - Thursday: 9:00 to 7:00
Friday: 9:00 - 5:00
Saturday: 9:00 to 1:00
Sunday: Closed

Union West Regional Library
123 Unionville-Indian Trail Rd
Indian Trail, NC 28079
Phone: 704-283-8184, option 3
Monday - Thursday: 9:00 to 7:00
Friday: 9:00 - 5:00
Saturday: 9:00 to 1:00
Sunday: Closed


Waxhaw Branch Library
509 S. Providence St.
Waxhaw, NC 28173
Phone: 704-283-8184, option 4
Monday - Thursday: 9:00 to 7:00 
Friday: 9:00 - 5:00
Saturday: 9:00 to 1:00


Holidays and Closings

In 2021, the Libraries will be closed on the following days:

New Year’s Day

Friday, January 1

Birthday of Martin Luther King, Jr.

Monday, January 18

Staff Development Day

Monday, February 15

Easter Holiday

Friday, April 2 - Saturday, April 3

Memorial Day 

Saturday, May 29 - Monday, May 31

Independence Day

Monday, July 5

Labor Day Weekend

Saturday, September 4 - Monday, September 6

Veteran’s Day

Thursday, November 11

Thanksgiving Holiday

Thursday, November 25-Friday, November 26

Christmas Holiday

Friday, December 24-Monday, December 27

All libraries close at 5:00 p.m. on Thanksgiving Eve & New Years Eve.

Branch Managers

Tim Speasl
Branch Manager, Lois Morgan Edwards Memorial Library

Christie Starnes
Branch Manager, Union West Regional Library

Elaina Wolfe
Branch Manager, Waxhaw Library

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