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UC Cares logoUC CARES (Union County Community Assistance & Resources Emergency Support): UC CARES is a portal that is used during emergency events to help Union County residents quickly find resources to either get help or give help. The resources vary from existing, ongoing programs to incident-specific programs. Resources are included from local, state, and federal agencies, as well as private and non-profit organizations.

*Union County Government does not endorse any private organizations and is not responsible for content that is not on the Union County Government website.

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* Please note some resources have eligibility requirements or are limited.

Behavioral, Mental, & Emotional Health

  • NCDHHS Crisis Services
  • Hope4NC Helpline available 24/7 for mental health and resilience supports that help build resilience during times of crisis: 1-855-587-3463
  • Hope4Healers Helpline available 24/7 for mental health and resilience supports for health care professionals, emergency medical specialists, first responders, other staff who work in health care settings and their families: 919-226-2002
  • National Suicide Prevention Hotline: 1-800-273-TALK or text HOME to 741741 to connect with a Trained Crisis Counselor 24/7
  • Substance Abuse and Mental Health Services Administration’s Disaster Distress Helpline: 800-985-5990 or text TalkWithUs to 66746 or TTY 1-800-846-8517
  • Optum 24-hour Emotional Support Help Line for people who may be experiencing anxiety or stress around COVID-19: 866-342-6892
  • The Promise Resource Network is available 24/7 for someone who hasn’t reached a point of crisis, but is having a difficult time. It’s free, confidential, non-crisis peer support: 1-833-390-7728
  • Disaster Distress Helpline: 1-800-985-5990
  • COVID-19 Care Coordination


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