Crisis Intervention Program (CIP) is a Federally-funded program that assists eligible residents who are facing a financial crisis dealing with their energy bill for heating/cooling costs. A household is considered to be in a crisis if it is currently experiencing or is in danger of experiencing a life-threatening or health-related emergency and sufficient, timely and appropriate assistance is not available from any other source. Life-threatening is defined as a household that has no heating or cooling source or has a disconnect notice for their primary heating or cooling service and the health or well-being of a household member would be in danger if the heating or cooling crisis was not alleviated. Each household should be evaluated on a case by case basis to determine if there is a heating or cooling crisis. Approved applicants receive assistance that is paid directly to their energy provider.
Applications are taken at the Department of Human Services beginning July 1, 2019 – June 30, 2020 or until the CIP allocation is exhausted, whichever comes first.
Who is eligible?
Households that meet the following criteria may be eligible:
The following chart describes the Crisis Intervention Program Eligibility Requirements.
|Eligibility requirement||What's needed||how often|
|Citizenship/Alien Status||Verification of citizenship/alien status via Immigration and Naturalization Service||At application|
|Social Security Number, when available||Valid social security card or number||At application|
|Heating or Cooling Expense||Copy of bills||At application|
How to Apply
Three forms are required to apply for CIP:
Paper applications for CIP can be accessed electronically.
Click here to download the CIP electronic application from NCDHHS.gov.
Submit all required, completed information one of these methods:
All fields must be completed and forms must be signed before submitting.
Please call 704-296-4300 if you have any questions.