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Conference Center FAQs

Conference Center FAQs

Frequently Asked Questions

Reservation Questions

How much does it cost to rent the Conference Center?

The price for the space will vary depending on the day of the event, the amount of space required for your guest count, and your desired room layout. Learn more about our reservation fees on our pricing page.

How do I request a date for my event?

Please visit our Conference Center Reservations page to view the Center’s calendar. To request a date, please click “Request an Event Date” at the bottom of the page and submit the short questionnaire for your event. An Event Coordinator will contact you once the request has been received.

When are payments due, and how do I pay them?

A 50% deposit will be due when your License Agreement is submitted. Accepted payment methods are check, Visa or Master Card, only during standard business hours. The balance will be due 30 days prior to the date of your event.

What happens if I cancel my event?

An event cancellation more than 30 days prior to the event will result in a loss of the 50% non-refundable deposit. Cancellations less than 30 days prior to the event will result in loss of the total Facility Use Fee. Rescheduling an event less than 6 months prior to the event will be treated the same as a cancellation.

How far in advance may I schedule my event?

Our reservation policy allows us to book events up to 9 months in advance.

Can I hold multiple dates for my event?

We ask that our guests request only one date for their event to allow an open calendar for the rest of our clients. If a “rain date” is needed, an additional license and deposit will need to be submitted for the additional date.

Planning My Event

How many people does the space accommodate?

The basic occupancy for our space is listed below, however actual number of attendees allowed will vary by type of event and desired room layout. Please see our floorplan for more information.

  • Full Ballroom: 1,400 auditorium style seating, 675 at banquet seating
  • Single Hall (A or C): 525 individually seated, 255 at banquet seating
  • Single Hall (Hall B): 350 individually seated, 165 at banquet seating

Can I bring in my own food/caterer?

All food service must be provided by a licensed caterer on the Qualified Caterers List to ensure the safety of our clients and their guests. No food other than celebratory pastries may be brought in from other businesses not on the list.

Can we serve alcohol at our event?

Alcohol service is permitted with certain restrictions. Cash bars are NOT allowed, and not all Qualified Caterers are approved to serve alcohol. Hosts must obtain an ABC Permit from the NC ABC Commission, and provide a copy of this permit to the Event Coordinators.

When can we begin setting up for my event?

Your licensed reservation times should include time needed for your decorating team and caterer to setup for your event. Also, no items can be delivered/stored before the licensed hours.

How late can my event last?

Your licensed reservation times should include time needed for your decorating team and caterer to tear-down your event, and no items can be stored after the licensed hours. This means that all tear-down and clean up must be completed, and all attendees and vendors must be out of the building by your contracted end time. You may request times no later than 11:00 p.m. on weekdays, or 1:00 a.m. on weekends.

What am I responsible for at the end of my event?

At the end of the event, you (and your caterer/vendors) are responsible for removing items you brought in. All trash must be removed (disposed of in the on-site dumpsters). You will also be responsible for any large messes on the floors, tables, in the bathroom, patio and parking area.

Do you have tables and chairs available?

Yes. We have 60” (5ft) round tables, 8’ rectangle tables, and chairs available, which are included with your reservation.