Social Services

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There is a new way to get Medicaid health care Social Services works to enable community members and their families to support themselves and to provide care and protection for all populations, as needed.

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Union County strives to support its residents regardless of age or background with the goal of helping anyone in need to achieve a safe and stable life in our community.

Social Services is providing all services by telephone, mail and online. Limited face-to-face appointments are being accepted at this time. If you are in need of an in-office appointment or assistance, call the number listed for the program for which you are seeking assistance.

  • Make a Donation

    In-kind donations accepted year-round. The County also hosts a variety of events throughout the year where residents can donate items or money to help support specific programs.

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Public Comment Opportunity: Proposal Expands Help for Low-Income Residents to Make Homes More Energy Efficient

Post Date:05/21/2026 4:09 PM
Union County Social Services is sharing a request for public comment on behalf of the NC Department of Health and Human Services. Each year, North Carolina seeks approval to use a portion of Low Income Home Energy Assistance Program (LIHEAP) funds for weatherization services. This year, NCDHHS is requesting a federal waiver to spend up to 25% of the total LIHEAP allocation on weatherization, up from the standard 15% threshold. Weatherization is the process of making a home more energy-efficient, safe, healthy, and comfortable.
Federal requirements call for public review and comment before this waiver is submitted.
How to participate:
  • Review the documents posted below during the week of May 21–29, 2026.
  • Attend the public webinar on Monday, June 1, 2026, which is open to all members of the public, for an overview of the Weatherization Program and the purpose of the waiver.
  • Submit your comments by emailing your attendance and/or comment sheet to Jasmyne.Simmons@dhhs.nc.gov no later than June 2, 2026.
Documents
If you have questions, contact Jasmyne Simmons at Jasmyne.Simmons@dhhs.nc.gov.
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Contact

2330 Concord Avenue
Monroe, NC 28110

704-296-4300
704-296-4404 (Fax)

Hours

Monday - Friday
8 a.m. - 5 p.m.