Union County, NC
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WSOC-TV just aired a story about our Transportation services and the positive impact they have on local families.
Watch the StoryThe department was recently featured in Business View Magazine for its dedication to connecting residents with essential destinations.
Read the Full StoryUnion County Transportation is proud of its drivers for their outstanding performance in the competition.
Read the Full StoryRudy made the ride so much fun! We really enjoy riding on transportation. We hope to ride with Rudy again. - Bobby G.
I enjoy being able to help the members of my community and make a difference in people’s lives. There are good people and good benefits with the county and I enjoy the challenging work. No day at the Transportation office is the same and I enjoy the camaraderie of our office environment. - Christy Knight, Admin
Go to Medical Appointments, Work or Shopping
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Review Our Rider's Guide
Transportation Calendar
| Monday | Tuesday | Wednesday | Thursday | Friday |
|---|---|---|---|---|
|
Charlotte (Appointments 8 a.m.–11 a.m., completed by 12 p.m.) |
Charlotte (Appointments 8 a.m.–11 a.m., completed by 12 p.m.) |
Charlotte (Appointments 8 a.m.–12 p.m., completed by 1 p.m.) |
Charlotte (Appointments 8 a.m.–11 a.m., completed by 12 p.m.) |
Charlotte – Every other Friday (Appointments 8 a.m.–12 p.m., completed by 1 p.m.) |
|
Matthews (Appointments 9 a.m.–1 p.m., completed by 2 p.m.) |
Matthews (Appointments 9 a.m.–1 p.m., completed by 2 p.m.) |
Matthews (Appointments 9 a.m.–1 p.m., completed by 2 p.m.) |
Matthews (Appointments 9 a.m.–1 p.m., completed by 2 p.m.) |
Matthews (Appointments 9 a.m.–1 p.m., completed by 2 p.m.) |
| No service |
Shopping Retail (11:30 a.m. drop-off, 2-hour maximum) |
No service |
Shopping Retail (11:30 a.m. drop-off, 2-hour maximum) |
Shopping Retail (11:30 a.m. drop-off, 2-hour maximum) |
| No service |
Salisbury (Appointments no earlier than 9:30 a.m., completed by 1:30 p.m.) |
No service |
Salisbury (Appointments no earlier than 9:30 a.m., completed by 1:30 p.m.) |
No service |
| No service | No service | No service | No service |
Every Other Friday Dates
|
Union County’s only source of public transit.
Our goal is to improve and enhance the quality of life for residents by enabling them to access medical care, educational opportunities, jobs, and other resources where they can conduct activities of daily living and enjoy recreational opportunities.
Transportation services are available to residents of Union County through limited NCDOT funded grant programs or through sponsorship of a local human service agency.
Cost depends on time of registration and type of trip scheduled.
Helpful Links
Union County Transportation Featured in National Magazine
Union County Transportation (UCT) is getting national attention! The department was recently featured in Business View Magazine, highlighting its commitment to connecting residents across Union County to essential destinations, from medical appointments and jobs to grocery stores and schools.
The Business View feature celebrates several major milestones for UCT, including:
- Technology upgrades that improve efficiency and reliability for scheduling rides.
- Fleet safety investments, including new lighting, vehicle cameras, and propane-powered vehicles that reduce fuel costs.
- Facility enhancements that create a new driver’s hub for staff to rest, recharge and collaborate.
- Community-centered service, where every driver is trained not only in safety but also in compassion, making sure riders feel cared for every step of the way.
“Our County is about 640 square miles,” said Theresa Torres, Union County's Transportation Director. “We transport over 400 passengers each day using about 25 vehicles. We travel all over Union County.”
You’ve likely seen UCT’s colorful transit vans around the County and wondered, “Can I ride?” The answer is a resounding yes — UCanGo! Union County offers transportation services to all residents aged 16 and older, as well as to children under 16 when accompanied by a parent or guardian. To ride, residents can complete an application online or by phone, then schedule weekday trips.
For many residents, this service is more than transportation — it’s independence. Riders can schedule trips for healthcare, work, or shopping and enjoy safe, accessible, curb-to-curb service from caring drivers. UCT provides scheduled rides for a wide range of passengers, including those with mobility challenges, special needs, older adults, individuals commuting to work, and the general public.
Transportation services are provided at a nominal cost, with many expenses covered through County and grant funding. Trip costs vary based on registration time and trip type.
Residents who haven’t yet discovered Union County Transportation's service can learn more, view eligibility and schedule a ride by visiting our Transportation webpage
Contact
Transportation Division
1407 Airport Rd.
Monroe, NC 28110
704-292-2511
800-735-2962 (TDD/TTY)
Email
Transportation Appointment Line
704-292-2511
Option 2 - Appointments
Option 3 - Registration
Option 5 - Call to Return Home
Option 1 - Español
Veterans Transportation Services
704-283-3807
Transportation Division Director
Theresa Torres
Office Hours
Monday-Friday
8 a.m. - 5 p.m.
Transportation will not be available on the following holidays:
- New Year's Day
- Martin Luther King Jr. Day
- Presidents' Day
- Good Friday
- Memorial Day
- Independence Day
- Labor Day
- Veterans Day
- Thanksgiving and the day after
- Christmas, the day before and the day after